1 Soft skills are emotional abilities (that include communication, collaboration, creativity and
flexibility). Robots don’t have them because they are difficult to put into a computer system.
2 It is difficult because it requires a different tone, language and formality.
3 Because they can solve
problems by thinking differently and this saves businesses time and money.
4 By getting involved in extra-curricular activities like team sports and by doing part-time, seasonal or voluntary work.